International Orders

As a leading manufacturer and supplier of organic skincare products, Mama T’s Shea Butter Wholesale proudly serves a global network of distributors across Africa, Asia, Australia, Central America, Europe, the Middle East, and South America. Our commitment to quality, affordability, and exceptional service sets us apart, making us the preferred choice for businesses seeking premium skincare ingredients.

General Information

At Mama T’s Shea Butter Wholesale, we prioritize efficiency and safety in shipping your orders. Utilizing International Priority Mail Flat Rate boxes through the UK Postal Service, we ensure timely delivery within 6-10 business days, complete with Priority Mail Tracking for added security. 

Ordering

For international orders outside the UK, we provide personalized assistance to ensure a seamless ordering process. Simply email us at [your email address], providing your full name, shipping address, telephone number, and a list of desired products from our website. Our team will promptly respond with a comprehensive order total, including shipping costs tailored to your location and any applicable tariffs or taxes.

Payment

To facilitate international transactions, we accept payment via Wire Transfer only. Upon confirming your order and agreeing to our terms of service, we will provide you with our Wire Transfer information for secure payment processing. Please allow 1-5 business days for payment clearance, after which we will promptly dispatch your order and provide you with a tracking number for your convenience.

Disclaimer

Please be advised that Mama T’s Shea Butter Wholesale complies with all international shipping regulations and accurately declares the value of each package. While we strive to facilitate smooth customs clearance, we cannot be held responsible for any additional fees or delays incurred during this process. Customers are encouraged to consult their local customs office for further information regarding import regulations and clearance procedures.

Delivery

To ensure seamless delivery, we require customers to provide accurate shipping details, including full name, address, and contact number. This information facilitates communication with local customs authorities and ensures timely notification of package arrival. Mama T’s Shea Butter Wholesale is committed to providing assistance with documentation as needed, while adhering to all legal requirements.

Returns and Exchanges

Please note that Mama T’s Shea Butter Wholesale does not offer returns or exchanges on international orders, ensuring the highest standards of product quality and customer satisfaction.